STANDARD TERMS AND CONDITIONS

1. PARTIES

This Agreement is made by and between ABS-CBN Japan, Inc. (“ABS-CBN”) and a private individual(s) or corporation(s) whose details are provided in the Subscription overleaf (“Subscriber”). The Subscriber hereby acknowledges that it has read and understood the terms and conditions hereof (“Terms”) and acknowledges that its signature on the Subscription overleaf constitutes its acceptance to be bound by the Terms. This Agreement shall be effective and enforceable to the Subscriber at the time when ABS-CBN receives the Subscriber’s application of this Agreement.

2. SUBSCRIPTION PERIOD

The minimum initial subscription period for new subscribers shall be determined according to the “Plan Type” which the Subscriber has chosen from the Plan Types set forth in the overleaf when this Agreement was made. After the minimum initial subscription period, the agreement shall be renewed for a period determined by the Subscription Renewal fee paid by the Subscriber using any of the authorized payment methods specified by ABS-CBN.

3. FEE PAYMENT

The Subscriber shall pay the subscription fee and the add-on fee, if applicable, (the “Fees”) according to the Plan Type, and shall pay the renewal Fees according to the authorized payment methods specified by ABS-CBN. If the Subscriber fails to pay it, ABS-CBN may discontinue sending the signal or otherwise suspend the Subscriber’s access to the Service or terminate this Agreement without prejudice to its right to recover all the amounts due in accordance with Article 9.d. and Article 11.a.

4. SET TOP BOX (STB)

To enable the Subscriber to receive the signal of the “TFC” Internet Protocol Television Service transmitted by ABS-CBN (“Service”), the Subscriber shall purchase from ABS-CBN a Set Top Box (STB/Tuner) which shall be installed and kept on the premise indicated by the Subscriber (“Subscriber Premise”), at the cost and charges specified by ABS-CBN.

5. WARRANTY ON STB

The STB which is supplied by ABS-CBN is warranted for twelve (12) months of normal use from the date of initial activation, against defects in manufacture, provided that ABS-CBN’s entire liability for any breach of this warranty will be limited to, at ABS-CBN’s option, the repair or replacement of the defective STB. It will be repaired or replaced free of charge, at the option of ABS-CBN, if found defective within the warranty period, provided that it has not been mishandled or altered in any way. Any defects or damages found in the STB after the warranty period shall be subject to repair or replacement charges to be determined by ABS-CBN, and where the Subscriber pays replacement charge for a new STB after the warranty period, a new warranty period will start. Costs of transporting the STB to and from the offices or authorized distributors of ABS-CBN shall be borne by the Subscriber.

6. CARE AND USE OF STB

The Subscriber shall at all times observe proper care and maintenance of the STB and shall ensure that the requirements for the STB’s use, storage, and maintenance as provided in the guidelines distributed with the STB or as ABS-CBN may advise the Subscriber from time to time are properly complied with. The Subscriber shall not, under any circumstances, alter, tamper with, disassemble the STB, reproduce or constitute patent infringement, piracy or assist in piracy or other unauthorized reception of the Service. Any repair or maintence of the STB shall be performed only by the manufacturer or by a service provider authorized by ABS-CBN to perform such maintenance.

7. AUTHORIZED USE

The Subscriber acknowledges and agrees that the exclusive rights to any and all copyrights in and the trademarks used on or in connection with the Service shall be the sole property of ABS-CBN. The Subscriber shall not authorize others to receive, transmit, upload or exhibit by any means, whether now known or hereafter devised, the Service or any part thereof. Nor shall the Subscriber tape, transcribe or otherwise reproduce any portion of the Service. If the Subscriber becomes aware of any unauthorized use, or infringement or attempted infringement or misappropriation of any copyrights, trademarks or trade secrets of the Service, the Subscriber shall immediately notify ABS-CBN and take all steps reasonably necessary (including all steps reasonably requested by ABS-CBN) to prevent such unauthorized use or infringement or attempted infringement.

8. ASSIGNMENT / TRANSFERS

The Subscriber shall not transfer its subscription to any other party without the prior written approval of ABS-CBN.

9. SUSPENSION OF ACCESS TO CHANNELS

Without prejudice to its right to terminate this Agreement in accordance with the provisions as set forth below, ABS-CBN may discontinue sending the signal or otherwise suspend the Subscriber’s access to the Service, by giving advance notice to the Subscriber, if by reason of any act or omission directly or indirectly attributable to the Subscriber, including, ABS-CBN’s inability to access, enter, and inspect the Subscriber’s Premise:
  1. it reasonably believes that the Subscriber is in breach of this Agreement;
  2. it becomes necessary to protect against unauthorized use of proprietary information or technology in the STB;
  3. it becomes aware that any part of the STB is lost or stolen or is being used or has been relocated outside the Subscriber’s Premises;
  4. it reasonably believes that any of the events specified in Article 11 has occurred with regard to the Subscriber; or
  5. it may be required to comply with or avert any violation of any law or regulation.

10. EFFECTS OF SUSPENSION

If the Subscriber’s access to the Service is suspended in accordance with Article 9, the Subscriber shall continue to be liable for payment of the subscription fee and ABS-CBN will not reinstate that access until ABS-CBN determines, in its sole discretion, that the circumstances giving rise to the suspension have been resolved. If ABS-CBN agrees to reinstate the Subscriber’s access to the Service, the fact that such access has been interrupted during the subscription period will not postpone the date on which the subscription period is due to expire. A reconnection fee will be charged when the Subscriber regains access to the Service. The previous paragraph shall not apply if the said suspension is not attributable to any act or omission on the part of the Subscriber.

11. CANCELLATION OF SERVICE/TERMINATION OF AGREEMENT

This Agreement shall be terminated without any notice thereof by ABS-CBN to the Subscriber effective immediately upon occurrence of any of the following:
  1. failure of the Subscriber to pay the subscription fee in accordance with the Plan Type;
  2. unauthorized transfer, lease or assignment of the STB and/or Service to a third party by the Subscriber;
  3. subscription fraud discovered after approval of the application for subscription;
  4. use of the Service for any illegal or immoral purposes;
  5. unauthorized use of the STB and/or Service, whether or not with the knowledge or consent of the Subscriber;
  6. any other breach by the Subscriber of the Terms hereof; or
  7. continued transmission or broadcast of the Service that would or might subject ABS-CBN to any liability or to litigation or threatened litigation.

12. CONTACT NUMBERS AND ADDRESSES

The Subscriber undertakes to, without delay, notify ABS-CBN of any change in its contact details provided in the Subscription overleaf. ABS-CBN shall not be responsible for any disconnections, charges, fees, etc. resulting from the Subscriber’s failure to inform ABS-CBN of such changes.

13. LIMITATION OF LIABILITY

The Subscriber hereby (i) agrees that, notwithstanding any other provision in this Agreement to the contrary, ABS-CBN shall have no liability to the Subscriber with respect to any interruption, failure or loss in the transmission or reception of the Service and (ii) waives any other right to remedy it may have against ABS-CBN as a result of any such interruption, failure or loss of signal. Further, ABS-CBN shall not be liable to the Subscriber for incidental, consequential or special damages (such as, but not limited to, loss of profits or revenues or damage to or loss of personal property) and the Subscriber hereby waives all rights which it may otherwise have or have had in respect thereof whether pursuant to this Agreement or otherwise.

14. NO REFUND

ABS-CBN shall have no obligation to refund any paid subscription fees for any interruption, failure or loss of signal from force majeure including, but not limited to, acts of God, war, civil disturbance, satellite failure, riots, strikes, work stoppage, acts of terrorism, or such causes beyond the reasonable control of ABS-CBN. Neither shall ABS-CBN be obliged to refund any paid subscription fees upon cancellation of the Service due to the causes giving rise to ABS-CBN’s right to terminate the Agreement in accordance with Article 11.

15. INJUNCTIVE RELIEF

The Subscriber hereby acknowledges and agrees that the rights of ABS-CBN are of a special, unique and extraordinary character which gives them a particular value, for the loss of which it cannot be reasonably or adequately compensated in damages in any action at law and that a breach of this Agreement by the Subscriber will cause ABS-CBN immediate and irreparable injury and damage. The Subscriber therefore expressly agrees that, in the event of a breach or threatened breach of this Agreement or any part hereof by the Subscriber, ABS-CBN shall, at its discretion, be entitled to injunctive and other equitable relief against the Subscriber to end or prevent such breach and to secure enforcement of this Agreement. Resort to such equitable relief, however, shall not be construed as a waiver of any other rights or remedies which ABS-CBN may have for damages or otherwise.

16. WAIVERS

No course of dealing between the parties or delay or omission on the part of either party in exercising any rights under this Agreement or under applicable law shall operate as a waiver of any such rights. A waiver by any party in any instance shall not constitute a waiver in any other instance. All remedies and rights hereunder or under applicable law shall be cumulative, and none of them shall be in limitation of any other remedy or right of either party. No waiver, amendment or modification of this Agreement shall be effective unless in writing and signed by the party against whom the waiver, amendment or modification is sought to be enforced.

17. PRIVATE INFORMATION

The Subscriber hereby acknowledges and agrees that: ABS-CBN may use any other personal information that the Subscriber provides at the time of entering into this Agreement or anytime thereafter (the “Private Information”) in order to (i) market, promote, and advertise its products, services, and activities; (ii) to customize its advertising and marketing activities; (iii) to fulfill the Subscriber’s requests for products and services; (iv) to improve ABS-CBN services; or (v) to communicate with the Subscriber. ABS-CBN may provide and share the Private Information with its affiliate companies (companies under the umbrella of ABS-CBN Broadcasting Corporation,), its dealers and its sponsors for ABS-CBN’s marketing events such as concerts and festivals, and for any of the purposes mentioned above, under the duty of confidentiality. The said affiliate companiew may use the Private Information for any or all of the purposes specified in the above. ABS-CBN shall not use the Private Information for any other purposes other than those set forth in the first paragraph of this article.without prior permission of the Subscriber. The Subscriber shall notify ABS-CBN in writing by post or e-mail of any changes or errors in the Private Information.

18. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of JAPAN, and the Tokyo District Court or the Tokyo Summary Court, as the case may be, shall have exclusive jurisdiction as the court of first instance over any dispute arising out of or in relation to this Agreement.

19. AMENDMENTS

ABS-CBN may change or modify this Agreement at any time when it deems necessary. The said change or modification shall be effective and enforceable to the Subscriber at the time of its digital announcement to the Subscriber on the website of ABS-CBN.

 

 

FAQs About Subscribing to TFC

1. Ano ba ang TFC?

Ang TFC o The Filipino Channel ay serbisyong hatid ng ABS-CBN Global, a subsidiary of ABS-CBN Corporation. Sa TFC, mas marami ang channels na makukuha mo. Bukod sa ABS-CBN shows, mayroon ding ANC (ABS-CBN New Channel), Cinema One Global, ABS-CBN Sports + Action, ABS-CBN Regional Channel, DZMM Teleradyo, MOR, Jeepney TV, Karaoke on Demand, at Pay-Per-View.

2. Ano ang kailangan para mag-subscribe sa TFC?

  1. Internet connection sa bahay
  2. Subscription Form

3. Paano ba mag-subscribe sa TFC IPTV

  1. Para magsubscribe sa TFC IPTV, tumawag lang sa ABS-CBN Japan o pumunta sa pinakamalapit na authorized dealer or agent.
  2. Pagkatapos i-submit ang form at makumpleto ang delivery ng Set-Top-Box, tatawagan kayo para sa activation ng inyong TFC o maaari kayong tumawag sa TFC hotline para ma-activate agad ang inyong account at makapanood ng TFC.

4. Paano ko babayaran ang TFC IPTV subscription ko?

  1. Maaaring magbayad sa kahit anong convenience store gamit ang Smart Pit payment system.
   
Para sa karagdagang katanungan o impormasyon, contact us at TFC Japan:
Landline: 0120-832-863
Mobile: 03-6868-2024
Email: customerserviceJP@abs-cbn.com
Chat with us: http://bit.ly/TalkToTFCJapan
Website: www.kapamilya.com/tfcjapan